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SHIPPING POLICY

Shipment can only be made in Australia, and is delivered by Australia Post - either by registered or express post.

On confirmation and acceptance of your order the seller will send the products as quickly as possible, and in any event within fourteen (14) days, to the address indicated by the buyer, provided the seller has received full purchase price for the purchase.

The seller must make delivery in accordance with the agreed delivery terms and dates to every extent possible; however the buyer acknowledges that the delivery dates are based on circumstances of which the seller is aware at the time at which the order is placed and, insofar as they are dependent on work or services to be provided by Australia Post, on the information that Australia Post provide to us.

The buyer will receive notice within fourteen (14) days after payment for the order has been made in the event that the delivery is delayed or in the even that an order cannot be
executed in whole or in part, in which case the buyer is entitled to dissolve the Agreement free of charge until the time at which the order is shipped.

The risk with respect to any damage to or loss of the products will be transferred to the buyer as from the time which the products are delivered.

Approximate delivery times

Please note - where multiple items are purchased in any one order, delivery may be made in multiple shipments and from different locations. The buyer will be notified of this at time of purchase.

FREE POSTAGE to anywhere in Australia when you spend over $100.

 CostMajor citiesMost areasRemote areasInsured?Signature required?
Registered post $10 4-8 business days 7-10 business days 10-14 business days Yes No
Express post $15 2-3 days 2-3 days 2-3 days Yes No

Registered post
You can expect to receive your order shipped via registered post within 4-8 days to major cities, 7-10 days for other destinations and 10-14 days for more remote areas. If you have not received your order after 14 business days please contact us. All orders shipped via registered post are insured for loss or damage. Please note that a signature is required for delivery. We suggest having your parcel shipped to your workplace if no one is home during the day to sign for your delivery. If you leave special delivery instructions you are authorising Australia Post to leave a parcel without a signature. We cannot accept claims for loss or damage in these cases. If no one is home to sign for your parcel it will be delivered to the nearest post office.

Express post
Orders will be delivered anywhere in Australia within 2-3 days (excluding remote areas). Most delivery delays are due to unavoidable Australia Post and AFP checks or because no one is home to sign for the delivery.